Terms & Conditions

In General

Convenienza Solutions (PVT) LTD (“myfees.lk”) owns and operates this Website. This document governs your relationship with myfees.lk (“Website”). Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service").

By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website may contain links to other websites (the "Linked Sites"), which are not operated by myfees.lk. Myfees.lk has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

Privacy Policy

Our privacy policy, which sets out how we will use your information, can be found at Privacy Policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

Prohibitions

You must not misuse this Website. You will not:

• Commit or encourage a criminal offense
• Transmit or distribute viruses, trojans, worms, logic bombs, or any malicious or harmful material
• Hack into any aspect of the Service
• Corrupt data
• Cause annoyance to other users
• Infringe upon proprietary rights
• Send unsolicited advertising or promotional material (“spam”)
• Attempt to affect the performance or functionality of any computer systems accessed through this Website

Breaching this provision would constitute a criminal offense and myfees.lk will report any such breach to relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by distributed denial-of-service attacks, viruses, or other harmful material due to your use of this Website.

Intellectual Property, Software and Content

All intellectual property rights in software and content (including images) made available through this Website remain the property of myfees.lk or its licensors and are protected by copyright laws.

You may store, print and display content solely for personal use. You are not permitted to publish, manipulate, distribute, or reproduce any content for commercial use.

Terms of Sale

By carrying out a payment, you consent to the following terms and conditions.

To contract with myfees.lk you must be over 18 years of age and possess a valid credit or debit card. Myfees.lk retains the right to refuse any request made by you.

(a) Our Contract

When you carry out a payment, you will receive an acknowledgement email confirming receipt. This email does not constitute acceptance. Acceptance occurs only once funds have been cleared by the bank.

(b) Payment

Upon receiving your order we carry out a standard authorization check to ensure sufficient funds. Your card will be debited upon authorization being received.

Disclaimer of Liability

The material displayed on this Website is provided without guarantees, conditions, or warranties as to accuracy. To the fullest extent permitted by law, myfees.lk excludes all liability for damages including direct, indirect, special, consequential, or incidental damages arising from use of this Website.

This does not affect liability for death or personal injury arising from negligence or any liability which cannot be excluded under applicable law.

Payment Finality, Cancellation and Refunds

Payment Finality

Once a payment has been authorized and successfully processed, the transaction is final and cannot be cancelled through the Website. Users are responsible for verifying all payment details before confirming.

Role of myfees.lk

myfees.lk acts solely as a payment facilitation platform and does not provide educational services or determine refund eligibility.

Refund Eligibility

Refunds will only be initiated where:

1. A transaction is duplicated due to a technical error
2. Funds were debited but not successfully transmitted due to system failure

In all other circumstances, refund requests must be directed to the relevant institute and are subject to their approval and policies.

Settlement-Based Restrictions

Where funds have already been settled to the institute’s bank account, myfees.lk is not responsible for reversing the transaction unless written confirmation is provided by the institute.

Refund Processing Time

Approved refunds will be credited to the original payment method within a reasonable timeframe, subject to bank processing timelines. Transaction fees may be deducted where applicable.

Linking to this Website

You may link to our home page in a fair and legal way that does not damage our reputation. You must not suggest association or endorsement where none exists. We reserve the right to withdraw linking permission without notice.

Trademark Disclaimer

All third-party trademarks, names, and content featured on this Website are the property of their respective owners. Their appearance does not imply endorsement or affiliation with myfees.lk.

Indemnity

You agree to indemnify and hold harmless myfees.lk, its directors, officers, employees, and affiliates from any third-party claims arising from your use of this Website or breach of these Terms.

Variation

myfees.lk reserves the right to amend or remove Services or Website content at any time without notice.

Invalidity

If any part of these Terms is unenforceable, the remaining provisions shall remain in full force and effect.

Complaints

We operate a complaints handling procedure. Please contact us with any complaints or comments.

Waiver

Failure to enforce any right shall not constitute a waiver of that right.

Entire Agreement

These Terms constitute the entire agreement between you and myfees.lk and supersede any previous agreements.